Perfect S.
3 total works
Designed to be of immediate, practical benefit to readers, this guide shows how everybody can learn to exercise leadership.
This volume pilots the reader through the dos and don'ts, and provides all the information necessary to ensure that communication will be perfect whatever the subject and whoever one is communicating with. The subjects covered are under the headings of impact, spoken communication, group communication, honesty, feedback, building relationships, telephone and written communication, creativity, practice and conflict resolution.
This step-by-step guide on how the reader can boost his or her confidence as a presenter and increase the impact of presentations is based on the authors' two-day workshop, showing how to overcome the obstacles using the five Ps approach: preparation, purpose, presence, passion, personality. Presented in a pocket-sized format, this book contains advice, exercises and checklists for application by the experienced presenter to the novice. Andrew Leigh has written several books on decision making and management techniques all published by The Institute of Personnel Management.