Successful office skills (SOS)
19 total works
Although most people may be hard to get along with at one time or another, some people may be classified as truly difficult: the unresponsive boss, who keeps everyone in a state of anxiety; the chatterbox colleague, who disrupts everyone's work; the ultra-defensive employee, who treats your every suggestion as if it were a lethal weapon; and others. This book will help you cope witht he broad spectrum of difficult people you encounter in your work -- and keep them from sabotaging your career.
Tells how to identify and understand problems, describes different problem solving approaches, and lists each step in the process.
Explains how to project a positive image, describes correct behavior patterns and gives advice on eyeglasses, wardrobes, corporate culture, and image consultants.