Assertiveness in a Week

by Dena Michelli

Published 4 February 1998
Demarcation between different layers in an organisation no longer prescribes the type of communication permissible. This breakdown in structure means that we have to be equipped to deal confidently with everyone, including the MD.

This book offers you the tools that will enable you to:

Say what you mean when you mean what you say

Develop a winning personal strategy

Build your confidence and self-esteem

Determine how you are perceived

This book has been fully revised for the 2002 In a Week relaunch.