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Heidelberg is the celebrated town on the river Neckar which delights visitors from all over the world with its picturesque ruined castle, historic Old Town and beautiful surroundings. The BKB travel guide presents everything you need for your short stay in Heidelberg with attractive city quarters, addresses for accommodation, shopping and of course entertainment. Highlights include the Heidelberg castle, Heidelberg University, Old Town Heidelberg, Philosopher's Path, river Neckar and Schwetz...

Trusted by thousands of families and individuals, The Expert Expat is essential reading for anyone moving overseas. Personal stories - from the authors' dozens of years abroad as well as the experience of countless expats worldwide - help prepare people for the exhilarating and daunting task of establishing a life far from home. This new edition includes an important chapter on safety, expert advice on preventing identity theft and responding to terrorist threats and, for the increasing number o...

Marketing and Managing Tourism Destinations is a comprehensive and integrated introductory textbook covering both destination marketing and destination management in one volume. It focuses on how destination management is planned, implemented and evaluated as well as the management and operations of destination management organizations (DMOs), how they conduct business, major opportunities, challenges and issues they face to compete for the global leisure and business travel markets. This secon...

The world of champagne offers a fascinating insight into the complexity of modern business management and marketing. Champagne is at the same time a wine, a luxury product and a regional brand – it is tied to the place from which it comes, and can be made nowhere else. It therefore highlights a range of characteristics which make it interesting to the modern business world. This is the first book to offer a complete overview of the way in which champagne as a product is organized, managed and m...

The office of tomorrow is already with us. You can see it in coffee shops, airport lounges and hotel lobbies across the world. It's called the mobile office and in some instances consists of only a laptop and a wireless broadband card. Even now mobile office options are evolving rapidly and the bewildering range of add-ons is growing every day. Ironically, the choices meant to make your life simpler and more productive are in fact becoming more and more complex. Arthur Goldstuck has once again c...

An updated guide to effective management in the catering trade. All aspects of catering are included with applications in all sections of the industry from large hotels and quality restaurants to popular, industrial and welfare catering. The book has been revised in line with HCIMA syllabus changes and is particularly suitable for those taking the Food and Beverage Management paper of the HCIMA Professional Qualification.

This book will be a complete synthesis of tourism management as taught at universities of technology and universities. It will have a distinctly southern African flavour and make use of local examples to illustrate key concepts. It is the first book to discuss tourism management from the perspective of such a variety of disciplines.

This is the fourth edition of Marketing tourism in South Africa by UCT senior lecturer Richard George. This new and updated edition is suitable for universities, universities of technologies and colleges where Tourism Marketing or Marketing for Tourism is taught. This course is taught mainly at first or second year and sometimes at third year as part of a National Diploma in Tourism Management, a BCom (Tourism) or a post-graduate diploma in Tourism. Up-to-date statistics, analysis of important...

Do gentlemen wear shorts? What are the rules regarding interior decor in a high-security prison? Is it ever acceptable to send Valentine's cards to one's pets?The twenty-first century is an age of innumerable social conundrums. Around every corner lies a potential faux pas waiting to happen. But if you've ever struggled for the right response to an unwelcome gift or floundered for conversation at the dinner party from hell, fear not: help is at hand.In Rules for Modern Life, Sir David Tang, resi...