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Although all primary care organisations have to develop business plans at every level, for many this is a new experience. This book will show the reader how., The Business Planning Tool Kit is a practical, comprehensive book that contains all the reader needs to know about business planning in primary care. The book includes topics on what to include in a business plan, personnel, finances, premises and information management. It is an interactive guide including links to websites that have prac...

In concierge medicine, physicians develop amenities-rich membership programs and collect a monthly or annual membership fee to pay for the amenities in addition to the medical services rendered. Handbook of Concierge Medical Practice Design examines the many considerations physicians must make prior to transitioning their practices into concierge services. Maria K. Todd, a recognized expert in concierge medicine, branding, consulting, healthcare, marketing, medical tourism, planning, and physici...

Our nation's capacity to care is becoming increasingly stressed as an aging and increasingly unhealthy population collides with a relative reduction in the numbers of clinicians and ever-tightening financial resources. If even the mildest of future-state predictions are to be believed, we need a significant restructuring of our entire healthcare system and its total Capacity to Care, such that we can simultaneously improve care capacity, cost, quality, accessibility, and resource gratification.O...

Roy Lilley, creator of the best selling Tool Kit series for the NHS, has produced his personal A-Z of management topics. It covers key issues for today's managers to think about and act upon. The author takes the 26 letters of the alphabet and matches them to practical ideas for managers facing the challenges of change and the pressures of expectations. Each word he has chosen for his 'alphabet' encapsulates and describes a management style or achievement, or perhaps habits or routines, that hav...

This book highlights the latest advances on the implementation and adaptation of blockchain technologies in real-world scientific, biomedical, and data applications. It presents rapid advancements in life sciences research and development by applying the unique capabilities inherent in distributed ledger technologies. The book unveils the current uses of blockchain in drug discovery, drug and device tracking, real-world data collection, and increased patient engagement used to unlock opportuniti...

Selected for the 2021 AUPHA Bugbee-Falk Book Award list. This book is a practical, evidence-based guide to seven key leadership disciplines that will help anyone working in healthcare to pursue brighter futures. In this book, Andrew Garman looks at the major changes facing healthcare organizations and the leadership competencies required to successfully meet those challenges. He explains how people become more effective leaders over time and what science tells us works best in making this happ...

If you believe that the latest blockbuster medication is worth a premium price over your generic brand, or that doctors have access to all the information they need about a drug’s safety and effectiveness each time they write a prescription, Dr. Jerry Avorn has some sobering news. Drawing on more than twenty-five years of patient care, teaching, and research at Harvard Medical School, he shares his firsthand experience of the wide gap in our knowledge of the effectiveness of one medication as co...

Because e-health is a core resource for healthcare systems, every country needs good policies, strategies and plans, both for information and communication technology (ICT), and for the associated organisational changes that support improved health and healthcare. E-health is this combination of ICT and organisational change. This book will help health system decision-makers identify key policy issues in developing an e-health strategy and make the right decisions about the way forward. It is de...

Even as you read this, the field of long-term care is undergoing a rapid redefinition of both its institutional and community-based providers. Public policy makers are working to add much-needed alternative modes of delivery to traditional long-term institutional care. New rules, new levels, and new kinds of care are constantly being created. As a result, tomorrow's long-term care administrators will have to be flexible enough to adapt to different management settings, and to oversee an ever-exp...

Whether you're just beginning an annual giving program, or trying to improve an existing one, this is the one book you must have. With Donor Focused Strategies for Annual Giving, you'll take a fresh look at annual giving from the donor's perspective, which will enable you to better match donor interests to your organization's needs. Most important, you'll learn how to implement a significant new model--the annual integrated development program--today's most donor-sensitive, effective fund raisin...

The book is the outcome of the NATO Advanced Research Workshop on Sensors and Sensory Systems for Advanced Robots held in Maratea, Italy, in April-May 1986. The focus is on a review of the state of the art and perspectives of sensor technology for robots. In this framework, particular attention is devoted to the study of basic principles and of problems related to the design and fabrication of different types of sensors already used, or potentially usable, for robots. An additional distinctive f...

Das aus einem interdisziplinaren empirischen Forschungs- projekt hervorgegangene Buch behandelt umfassend den gegenwartigen Stand der Anwendung, die Entwicklungstendenzen und die gesellschaftlichen Folgen des Elektronischen Publizierens in der Bundesrepublik Deutschland."

The long-standing debate on public vs. private healthcare systems has forced an examination of these organisations, in particular whether these approaches play corresponding or conflicting roles in service to global citizens. Healthcare Management and Economics: Perspectives on Public and Private Administration discusses public and private healthcare organisations by gathering perspectives on the differences in service, management, delivery, and efficiency. Highlighting the impact of citizens an...

Combining conceptual, pragmatic and operational approaches, this edited collection addresses the demand for knowledge and understanding of IT in the healthcare sector. With new technology outbreaks, our vision of healthcare has been drastically changed, switching from a ‘traditional’ path to a digitalized one. Providing an overview of the role of IT in the healthcare sector, The Digitization of Healthcare illustrates the potential benefits and challenges for all those involved in delivering care...

An AHA Press/Jossey-Bass Publication A comprehensive array of detailed, useful strategies to improve customer service are presented in this easy-to-use manual. Health care administrators, managers, and supervisors in any provider organization, regardless of size, will benefit from core service strategies like: Establishing high standards of customer service Helping staff hear the voice of the customer Hiring customer service pros Helping staff cope better in a stressful atmosphere Reducing...

Health care utilization routinely generates vast amounts of data from sources ranging from electronic medical records, insurance claims, vital signs, and patient-reported outcomes. Predicting health outcomes using data modeling approaches is an emerging field that can reveal important insights into disproportionate spending patterns. This book presents data driven methods, especially machine learning, for understanding and approaching the high utilizers problem, using the example of a large publ...

This book is developed around a rational planning process of six steps required to develop a strategic plan for health services. Following an overview chapter that identifies the need for this text and how it differs from previous health planning texts, each succeeding chapter is devoted to one step in the process. Methods and techniques are provided that can help practitioners carry out the steps. Where feasible, the reader learns how to use these methods and how to identify their strengths and...