This volume aims to provide a detailed explanation of the effects of cooperation and coordination on international multiparty mediation in conflicts. Contemporary scholarship stresses that the crucial ingredients for a successful multiparty mediation are ‘consistency in interests’ and ‘cooperation and coordination’ between mediators. This book seeks to supplement that understanding by investigating how much the ‘consistency of interests’ and ‘cooperation and coordination’ affect the overall pr...
Offshore Outsourcing of IT Work (Technology, Work and Globalization)
by M. Lacity and J. Rottman
This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.
Outsourcing Global Services (Technology, Work and Globalization)
by I. Oshri, J. Kotlarsky, and L Willcocks
This book provides in-depth insights into the practices that lead to success in outsourcing global services. Written by internationally acclaimed academics, it covers best practices on IT outsourcing, business process outsourcing and netsourcing. This book is a must read for any practitioner, academic or student concerned with global sourcing.
Learn to be a leader who is not simply “against racism,” but who actively advocates for diversity, equity, and inclusion as an anti-racist ally. It’s a simple fact that the people who make policy and oversee government, sports, business, and the arts and entertainment are most commonly white men. Another fact: We cannot achieve meaningful progress if we exclude the very people who have the power to make systemic change. This easy-to-read handbook is free of any attempts to shame, blame, or gui...
Handbook of Conflict Management Research (Research Handbooks in Business and Management)
Managing conflict in the workplace is one of the major challenges facing the leaders and managers of modern organizations. This comprehensive Handbook draws together current thoughts and research in conflict management.Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading conflict from multiple perspectives and cultural orientations, the role of context in conflict and the teaching of...
Use mindfulness techniques to handle toxic stress in the workplace and to create your ideal professional experience from the inside out. While working in a particularly toxic environment, Karlyn Borysenko came to this liberating realization: she couldn't control other people, but she could control herself, her perspective, and her actions. Now an organizational psychologist, consultant, and executive coach, Borysenko shows us how to bridge the gap between where we are now and what will bring us...
What catastrophes have in common -- and how to keep them from happening to you! Introducing M3: the first systematic approach to Managing mistakes so they don't lead to disaster Building systems that prevent 'failure chains' from spiraling out of control Avoiding failures in preparation, strategy, execution, and culture Reducing the impact and cost of the mistakes you do make Also includes coverage of the unique 'mistake chains' facing entrepreneurs and small businesses. Every business disas...
How Behavioral Time Method Explains And Predicts Organizational Behavior
by Johnny Ch Lok
Redefining Theory and Practice to Guide Social Transformation
by Beth Fisher-Yoshida and Joan Camilo Lopez
The application of theory to practice in addressing social transformation still has a lot of room for growth and improvement. This is also true of theory being informed by practice. Too often, there are gaps between what is studied in the academy and what is needed in the field. The academy develops theories in isolation from the everyday lives of people, especially in post-conflict environments. Communities seeking innovative ways to address their social needs can benefit from the learning of t...
Relaciones de Poder En La Oficina (HBR Guide to Office Politics Spanish Edition) (Guias HBR)
Due to technical advances in production and communication technology, outsourcing – contracting out production of intermediate materials and services – has affected the economic growth of the ASEAN region. This new book fills an important gap in the literature looking at the impact outsourcing has on labour markets, its subtle effects on regional economies and policy implications. Shandre Thangavelu and Aekapol Chongvilaivan investigate various impacts of outsourcing on labour markets, such as...
With the increasing globalisation of businesses and markets, inter-cultural negotiation is becoming an increasingly important part of many companies' day-to-day business. Negotiations between executives from different cultures can be difficult and challenging, even for the experienced executive. The key is not just to understand the cultural differences, but to learn how to take advantage of them, rather than simply overcome them. This practical book provides a roadmap to successful intercultu...
This is another in the 'in Ninety Minutes' series, which offers the reader a comprehensive but easily read and easily digestible text, covering a specific topic in an hour and a half of study. Negotiation takes place both consciously and unofficially as well as in more formal conditions. This book tackles all such situations and clearly outlines the skills needed to reach successful outcomes. It looks at the background theories and their application, the vital steps to be taken before, during an...
An eminent psychologist explains why dissent should be cherished, not feared We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We...
The Essential Workplace Conflict Handbook
by Barbara Mitchell and Cornelia Gamlem
Target the Work, Not the Worker (How to Be a Better Boss, #1)
by Eric Lorenzen
The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath
by Peter J Dean and Molly D. Shepard
The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions ab...
Transform Frustration into a Positive Force in Your Life You have the power to turn everyday frustrations into the biggest motivators for change in your life. Frustration: The Breakfast of Champions is a winning strategy to strengthen your emotional intelligence and better understand the choices you make. By combining your frustration with empowering emotions, you can turn what you thought was negative feedback into positive ways to find solutions at work and at home. Let author Vicki McManus Pe...
What will you do when the crisis hits? In a fast-changing business world, you need to expect the unexpected. But how can you plan for the unknown? In Bolt from the Blue Mike Pullen and John Brodie Donald draw on years of advisory and management experience to show where unknown risks will come from, and what you can do when they hit. Don't get caught out - this is what every CEO needs to know. In today's corporate world, crises can hit like a bolt from the blue. The headlines are full of stori...
Better Together FDR and Eleanor. Mick and Keith. Jobs and Woz. There are countless examples of introvert-extrovert partnerships who make brilliant products, create great works of art, and even change history together. But these partnerships don’t just happen. They demand wise nurturing. The key, says bestselling author Jennifer Kahnweiler, is for opposites to stop emphasizing their differences and use approaches that focus them both on moving toward results. Kahnweiler’s first-of-its-kind...