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Das Buch von Derek Brandt zeigt anhand von Geschichten und konkreten Tipps aus der umfangreichen Berufspraxis des Autors auf, wie eine positive Arbeitsatmosphäre und eine authentische Führung zur Transformation von Unternehmen beitragen können. Mithilfe von Analysen und Erfahrungsberichten erläutert der Autor einen neuen Weg - weg von hierarchischen Strukturen hin zu teamorientierter Führung und selbstbestimmten Mitarbeitenden, um eine neue Dynamik in der Organisation zu schaffen. Gerade die n...

Don't settle for what you can accomplish alone."One is too small a number to achieve greatness," says New York Times best-selling author and leadership expert Dr. John C. Maxwell in this engaging primer on how to build and equip a team. Equipping 101 offers valuable insight and practical tools in a pocket-sized format that delivers what you need to know on such topics as:The power of teamworkWhy equipping is essential to a leader's successThe qualities to look for in potential leadersTen steps f...

Contemporary societies are increasingly crisis-prone, and crises have profound implications for the rapidly changing political, economic, and social landscape. Crises pose major challenges to governments, communities, leaders, and organizations. The Oxford Encyclopedia of Crisis Analysis provides a comprehensive overview of the rapidly emerging and evolving field of crisis studies and explores its connection to several relevant neighboring fields of knowledge. Crises are complex, unfold in dive...

Employee participation and voice (EPV) concern power and influence. Traditionally, EPV has encompassed worker attempts to wrest control from employers through radical societal transformation or to share control through collective regulation by trade unions. This book offers a controversial alternative arguing that, in recent years, participation has shifted direction. In Employee Voice and Participation, the author contends that participation has moved away from employee attempts to secure auto...

Business Recovery Planning (or rather the lack of it amongst most UK companies) has been increasingly in the news in recent years. This book argues the case for every company (of all shapes and sizes) to consider the impact a disaster would have on their business. It covers issues such as: Where is your company going wrong What is insured. How a plan should be developed How to handle disaster when it happens How to cope with the aftermath of disaster How to implement a recovery plan

Pressures, problems, and conflicts are a fact of life. But the manager who can face problems head-on and deal with them calmly is way ahead of the game. How to Stay Cool, Calm & Collected When the Pressure's On offers a systematic approach to dealing with a world that often seems a chaotic confluence of tough decisions, difficult situations, and combative people. Written by a stress expert with a Ph.D. in organizational psychology, this antidote to stress and strain lays out a unique and powerfu...

This clearly articulated statement offers a hopeful and workable approach to conflict-that eternally beleaguering human situation. John Paul Lederach is internationally recognized for his breakthrough thinking and action related to conflict on all levels-person-to-person, factions within communities, warring nations. He explores why "conflict transformation" is more appropriate than "conflict resolution" or "management." But he refuses to be drawn into impractical idealism. Conflict Transforma...

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

Angesichts der Globalisierung suchen Unternehmen nach Moeglichkeiten, veranderten Marktanforderungen gerecht zu werden. Eine Massnahme besteht in der Auslagerung von IT-Services in Niedriglohnlander, dem "IT-Offshoring". Erste Erfahrungen deutscher Firmen waren allerdings nicht durchweg positiv. Strukturelle Rahmenbedingungen des deutschen IT-Service-Marktes, kulturelle und sprachliche Unterschiede erfordern spezifische Herangehensweisen.

Discover how mindfulness can help you resolve the inevitable problems that arise in your personal and professional relationships in this “groundbreaking, creative” guide to Zen-based conflict resolution (Jan Chozen Bays) Conflict is going to be part of your life—as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won’t make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyon...

Across the world governments proclaim that they will never ‘negotiate with evil’. And yet they always have and always will. From jungle clearings to stately homes and anonymous airport hotels, Talking to Terrorists puts us in the room with the terrorists, secret agents and go-betweens who seek to change the course of history. Jonathan Powell has spent nearly two decades mediating between governments and terrorist organisations. Drawing on conflicts from Colombia and Sri Lanka to Palestine and...

Crisis management is a topic that occupies space among many of our most prominent and brilliant business minds in an array of management settings. What to do when an incident occurs, problems arise, or the unexpected befalls an organization takes issue among a variety of scenarios and situations. Crises reside within many aspects of contemporary business environments. Whether your specialization is logistics, airfield management, or IT infrastructure, crisis management is an ever-present concern...

Management invests in large information systems in order to improve the effectiveness of their organisation. However, when these systems fail to meet the needs of organisational employees, feral information systems (FIS) are created in order to assist workers with their jobs or to avoid existing organsational information systems. Feral Information Systems Development: Managerial Implications seeks to accelerate the collective understandings and implications on the management of business organis...

Work for social change through constructive engagement and systems disruption in this practical resource for social change advocates and conflict specialists In The Neutrality Trap, expert mediators and facilitators Bernard Mayer and Jacqueline N. Font-Guzmán deliver an insightful and practical exploration of how to understand the conflicts we face as social change agents. You'll learn about systems disruption and constructive engagement: how to develop the relationships and change strategies...

Learn how to manage conflict in the workplace and benefit from it! When individuals come together in teams, their personal differences in values and attitudes can often contribute to the creation of conflict. But, as this book shows, conflict isn't necessarily destructive. When managed properly, it can actually be beneficial. "Pfeiffer's Classic Activities for Managing Conflict at Work" provides a wide range of different approaches - activities, exercises, and models - to help you understand why...