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The best organizations have struck a balance between reconciling differences and valuing them to promote genuine, cross-cultural teams. Based on years of experience as a diversity expert and attorney, author Michelle T. Johnson uses a healthy mix of humor and blunt honesty to show professionals and their employers why fostering true workplace diversity is a must for any successful business. The Diversity Code does this by answering many of the toughest questions people are often afraid to ask, i...

Many senior managers are faced with the decision as to whether or not they should 'go' for empowerment. Their major concern is the likely effect of empowerment on mangers, supervisors, and the organisation as a whole. Empowerment has the capacity to bring about major changes in the roles of every key player, and ultimately leads to the emergence of a new organisation. This book examines the implications for empowerment at every level, including such issues as training, career paths, company comm...

Built to Last examines 18 exceptional and long-lasting companies, including General Electric, Boeing, Disney, Hewlett-Packard and Proctor & Gamble, and compared each with one of its closest but less successful competitors, in order to discover exactly what has given it the edge over its rivals.Companies need two basic things to beat the competition: a guiding philosophy and a challenging mission. Built to Last provides a blueprint for success for companies around the world, who can learn how to...

The Innovative Leader cracks the code to how industry leaders get ahead of the curve. How do leaders such as Microsoft's Satya Nadella, Panera's Ron Shaich, and Levi's Chip Bergh make themselves and their organizations innovative, year after year? Authors Wunker, Law, and Nair, celebrated experts in innovation themselves, unveil the secrets that make these industry giants the world-class trailblazers that they are.  The Innovative Leader offers anyone tasked with innovation – from budding entr...

The Business and Society (BAS) 360 book series is an annual publication targeting cutting-edge developments in the broad business and society field, such as stakeholder management, corporate social responsibility and citizenship, business ethics, sustainability, corporate governance and others. Each volume will feature a comprehensive discussion and review of the current ‘state’ of the research and theoretical developments in a specific business and society area. As business and society is an i...

This book introduces an innovative new digital approach to speed up cultural change in organisations and reduce failure rates through use of the Culture Acceleration Tool and Methodology (CATM). This tool combines the methodology of the Organizational Cultural Assessment Instrument (OCAI), Action Design Thinking and Group Decision Support Systems.  In order to transform employee mindsets and align workforces to the strategic goals of their organisation in Industry 4.0, culture change and organ...

HIGHLY COMMENDED: Business Book Awards 2020 - HR & Management Category Deliver learning in the flow of work to optimize your L&D activities, improving performance of individuals and the overall business. Learning and Development (L&D) professionals are uniquely placed in an organization to improve both individual employee performance as well as the overall performance of the business. To maximise the impact of learning, activities must be aligned with the goals of the organization and delive...

This volume explores and presents challenges that "traditional" organisations experience once they take off towards self-managing organisations (or Teal Organisations). The concept of Teal Organisations is not surprising nowadays, but strangely enough it remains a dream concept: the majority of modern organisations represent hierarchical managerial constructions, with little to no evidence of self-management.   The main characteristics of self-management are well-known: whole tasks; organisati...

Volume 19 of Research in Occupational Stress and Well-Being explores and enhances our understanding of how stress and well-being at work can change over time. Much of the prior literature in occupational stress and well-being is designed to look at antecedents of stress and well-being, treating them as dependent variables. Although these models implicitly acknowledge the dynamic nature of stress and well-being, they are often assessed at a single time point and treated as a static end-state. Thi...

In the age of digitalization, even the way we govern is adapting. Recently, with the successful implementation of e-governments, the way our systems are organized has changed.  Here, Israel Patiño Galvan suggests a specialized design structure as an alternative to the new, digital governments that are becoming increasingly more common. Through a thorough exploration of the history of these structures, and through field research in Mexico, serious deficiencies have been identified in the ways in...

This book contains an Open Access chapter Scholarship in management and strategy is paying increasing attention to the domain of aesthetics. Companies routinely make aesthetic choices and there is growing recognition that aesthetic considerations are fundamental for successful performance in competitive markets. Stylistically sophisticated products may appeal to demanding customers, yielding higher profit margins. Style and beauty can also be applied toward enriching organizational cultures, in...

Despite a substantial body of work arguing for a new form of writing about management, organisations, workers, ourselves, and our lives, these calls are ironically made within the traditional scientific language. This volume of Dialogues in Critical Management Studies makes an important effort to facilitate the growth of a nascent movement to write differently and thus capitalise on the fruitful and creative margins which this opens up.  Writing Differently is a critical, insightful, poetic a...

The Wall Street Journal Bestseller For so many entrepreneurs, running a small business ended up looking different than they imagined. They’re stressed, discouraged, and not confident in their plan for growth. In How to Grow Your Small Business, Donald Miller gives entrepreneurs a 6-step plan to grow their businesses so they produce dependable, predictable results. Using the exact steps you’ll learn in this book, Donald Miller grew his small business from four employees working out of a basemen...

This book helps supervisors and HR professionals ease the pain of performance appraisal and use the process effectively. Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused...

CORPORATE AMERICA NEEDS TO DO BETTER The goal is to rescue Exhausted Heroes and the companies that rely on them. Are you an Exhausted Hero—a manager on the brink of burnout? Your team isn’t working on full throttle, expectations are upside down; you keep getting feedback to change, but you’re too crushed under the responsibilities you’re already carrying to figure out how. Are you a leader who’s losing your high-potential talent in droves? Maybe you’re tasked with coaching a promising manager...

Together, these authors have more first-hand experience in leadership development and succession planning than you're likely to find anywhere else. And here, they show companies how to create a pipeline of talent that will continuously fill their leadership needs-needs they may not even yet realize. The Leadership Pipeline delivers a proven framework for priming future leaders by planning for their development, coaching them, and measuring the results of those efforts. Moreover, the book present...

Those who study China’s domestic economics tend to focus on its businesses, industries, supply chains, and energy market disruption through anecdotal case studies, which often point to impending collapse. This hardly squares with the dominant views of international relations scholarship, much of which focuses on system-level analyses and tends to predict that China will inevitably achieve ever-greater global power. It is no wonder that so many long-held assumptions about China have an air of par...

The ebook edition of this title is Open Access and freely available to read online. The UN’s Sustainable Development Goals (SDGs) set an ambitious agenda for global problem-solving and create a framework to achieve it through the power of partnerships. Goal 17 points to the central importance of partnerships, networks, and multi-stakeholder collaborations for bringing together a broad range of actors to accomplish the first 16 goals. Only through such partnerships can the distributed knowledge,...

Digitalisation and Organisation Design aims to address key topics related to organisation design and knowledge management in the digital economy with organisational context, particularly in Asia. Asian nations are moving fast toward the digital economy. Doing business in the digital economy is different from the old way, and the role of organisation design and knowledge management is crucial to support innovative and creative ideas for tapping the huge market opportunities in which people are re...

Coaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts—including talent acquisition, development and retention strategies. For a coaching program to succeed in an organization, it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This b...

Research in Organizational Change and Development provides a special platform for scholars and practitioners to share new research-based insights. Volume 21 continues the tradition of providing insightful and thought-provoking chapters. Papers bring new perspectives to classic issues in the field such as organizational complexity, change leadership, emotional intelligence and interorganizational change.

In the wake of continuing corporate scandals there have been few, if any, CEOs that have stepped forward as models of "doing things right"—except the former chairman and CEO of Medtronic, Bill George. George has become the unofficial spokesperson for responsible leadership—in business, the media, and academia. In Authentic Leadership Bill George makes the case that we do need new leaders, not just new laws, to bring us out of the current corporate crisis. He persuasively demonstrates that authe...