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A must-have book for every organisation that faces change! Your organisation can benefit from change. This book will show you how. Why do organisations change? What are the risks involved? Can we resist change? What is the best way to manage it? What are the key factors that drive change, and how? Why are some changes easier to survive than others? These are just some of the questions that Darren Arcangel and Brian Johnson address in Everything you want to know about Organisational Change. This...

The authors of this book provide and discuss new research on performance measurements, types, and impacts on stock returns of mutual funds. Chapter One reviews the theoretical and empirical literature relating to mutual fund performance, screening, and fund flows. Chapter Two examines performance of Thai equity mutual funds over 5-year time periods of investment. Chapter Three provides mutual fund prediction models using artificial neural networks and genetic programming.

Sex and the sexual have for far too long been consigned to the dark corners by social scientists in general and tourism and leisure scholars in particular. Sex and the Sexual During People’s Leisure and Tourism Experiences seeks to begin to rectify this situation by bringing the position and nature of sex and the sexual into the light of academic debate. As such, this book is designed to highlight cross-disciplinary emerging work on sex and the sexual in leisure and tourism and provide the reade...

Exploring Travel and Tourism: Essays on Journeys and Destinations offers a broad treatment of topics in global travel/tourism studies through articles first presented at Travel and Tourism panels at Mid-Atlantic Popular/American Culture Association conferences between 2007 and 2010. Through archival research, close readings and case studies, the authors assembled here examine the significance of travel and the tourist experience over the last two hundred years, from Borneo to Cuba to Niagara Fal...

Each Trade Policy Review consists of three parts: a report by the government under review, a report written independently by the WTO Secretariat, and the concluding remarks by the chair of the Trade Policy Review Body. A highlights section provides an over-view of key findings. 15 to 20 new review titles are published each year. The reviews consist of detailed chapters examining the trade policies and practices of the member and describing trade policy-making institutions and the macroeconomic s...

Each Trade Policy Review consists of three parts: a report by the government under review, a report written independently by the WTO Secretariat, and the concluding remarks by the chair of the Trade Policy Review Body. A highlights section provides an over-view of key findings. 15 to 20 new review titles are published each year. The reviews consist of detailed chapters examining the trade policies and practices of the member and describing trade policy-making institutions and the macroeconomic s...

Contemporary sport is both a sophisticated and complex international business and a mass participatory practice run largely by volunteers and community organisations. This authoritative and comprehensive introduction to the theory and practice of sports management helps to explain the modern commercial environment that shapes sport at all levels and gives clear and sensible guidance on best practice in sports management, from elite sport to the local level. The book is divided into three section...

Covers all the principal learning at Level 2 with learning features designed to get learners applying their knowledge to the hair and beauty industries. The content of each unit is broken down into manageable amounts of learning presented in double page spreads, making the book easy and enjoyable for learners to use. Functional skills and personal, learning and thinking skills features are embedded into each unit to ensure learners develop these essential skills...

A proven path to making customers and colleagues fall in love with your businessGlobal business, governments, and mankind in general are just now witnessing the birth of true service potential. The true ROI of service is finally being revealed as unexpectedly successful organizations rise to set the new standards of excellence and profitability--all transformed by building "Uplifting Service" cultures. "Uplifting Service" describes a work culture that increases customer loyalty, engages employee...