Whether you manage one person or hundreds, asking the right question at the right time is one of the most valuable skills you can have. It’s what distinguishes a good manager from a great one. This definitive guide shows you how to ask for the most from your staff—and get it! • Enhance “people productivity” through motivation • Turn your question into positive action • Ask the right question of the right person, at the right time • Conduct a hiring interview, the Smart Questions way • Reduce mi...
ILM Understand How to Lead Effective Meetings
The Leading Series is our range of workbooks designed especially for learners pursuing ILM qualifications. BPP Learning Media specialises in the publishing of user-friendly books which are up-to-date and focused on relevant subject areas and offer you a wealth of expertise from our authors and tutors.
The classic guide to meeting procedure—updated to meet the needs of today’s organizations For more than 60 years, American Institute of Parliamentarians Standard Code of Parliamentary Procedure (formerly, the Sturgis Standard Code) has been helping meeting organizers and participants ensure fairness and justice on a consistent basis. This updated edition provides important new motions and protocols pertaining to electronic meetings, discipline, and finance and audit committees. “The Standard C...
Effective Meetings for Managers. ILM Super Series.
by Of Leadership & Management Institute
Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little book puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips. Paul Falcone covers the 25 most commonly rated performance factors, including producti...
Anyone seeking to influence others must first know their own story, and how to tell it properly. Whether you're proposing a risky new venture, trying to close a deal, or leading a charge against injustice, you have a story to tell. Tell it well and you will create a shared experience with your listeners that can have profound results.In this modern classic, Annette Simmons reminds us that the oldest tool of influence is also the most powerful. Fully revised and updated to account for new technol...
How Audiences Decide: A Cognitive Approach to Business Communication is a comprehensive introduction to persuasive communication in the context of business. aaIt summarizes relevant theories and findings from the fields of cognitive science, social cognition, leadership, team cognition, psycholinguistics, and behavioral economics. aBy illuminating the thought processes of many different audiences, from consumers to Wall Street analysts to CEOs, it helps communicators better understand why audien...
Backstage Pass for Trainers, Facilitators, and Public Speakers
by MS Susan J Jones
Selling Your Ideas to Your Organization (International Spanish)
by Harold Scharlatt
Ignition is a book of dispatches from the frontlines of communication strategy. Matthew L. Moseley draws on his eclectic life experiences to investigate the link between success and effective communication. Whether he’s choreographing a fine dining experience at the top restaurant in America, using rock stars to register voters, helping a national chain save its reputation after a gaffe goes viral, or serving as media liaison at the epic ash-blast send-off for author Hunter S. Thompson, Moseley...
Persuasion (Persuasion, Influence, Communication, Nlp, #2) (Persuasion, Influence, Reading People, #1)
by Robert Moore
Everything I Needed to Know to Succeed I Learned as a Kid on the Farm
by John T Osterman
Networking, Negotiations, and the Power of No (Networking, Negotiations, and the Power of No, #1)
by Natalie Williams, Lashanda Millner, and Christine Kozachuk
Standout Virtual Events
by Michelle Manafy and David Meerman Scott
Best Practices: Communicating Effectively (Collins Best Practices)
by Garry Kranz
I Just Survived a Meeting That Should've Been an Email Bullet Journal
by Samson Blue Love
