Achieving Resilience in Service Supply Chains: The Role of Procurement (Palgrave Studies in Logistics and Supply Chain Management)

by Carla Pereira and Öznur Yurt

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In today’s increasingly service-oriented global economy, the activities and transactions within and between supply chain members in the service sector have experienced substantial growth. This book addresses the unique challenges faced by service businesses and emphasizing the importance of service supply chain management decisions on competitiveness and performance.

By adopting a service supply chain perspective, this book offers valuable insights for defining, designing, and effectively managing service procurement processes for all stakeholders involved, such as service suppliers, service providers, and customers. This inclusive viewpoint ensures a holistic understanding of the entire service supply chain, considering the interconnected relationships and dependencies among its members. By combining scholarly insights, practical examples and guidelines, it will be of great interest to students and academics of supply chain management and procurement, as well as service supply chain managers looking for advanced strategies.


  • ISBN13 9783031682438
  • Publish Date 18 September 2024
  • Publish Status Active
  • Publish Country CH
  • Imprint Palgrave Macmillan
  • Edition 2024 ed.
  • Format Hardcover
  • Pages 113
  • Language English