Through in-depth analysis of decision-making on access to social assistance, this book reveals the dynamics of discretionary power in welfare institutions and evidences the effect that this power has on a fundamental aspect of society – the operation of the welfare state. The work builds upon theories of street-level bureaucracy, particularly its explanations of the complexity of the public service and policy environment. The text explores the dilemmas street-level bureaucrats face in their daily work, their responses to organisational pressures and the ambiguity of policy.
The author argues that understanding the legislative and organisational conditions underpinning discretionary decision-making is crucial to ensuring effective and democratic functioning of welfare institutions.
- ISBN10 1538165244
- ISBN13 9781538165249
- Publish Date 8 August 2023
- Publish Status Active
- Publish Country US
- Imprint Rowman & Littlefield
- Format Hardcover
- Pages 210
- Language English