Business Communication: Rhetorical Situations

by Heather Graves and Roger Graves

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Book cover for Business Communication

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Business and professional communication takes place in a dynamic, ever-changing environment. How can we best help students prepare to communicate in such a challenging environment? The pedagogies of the twentieth century—lectures, quizzes, and exams—have not kept up to these new demands for student engagement. Business Communication: Rhetorical Situations supports more interactive and collaborative pedagogies to motivate students.

Each chapter has two or three cases that challenge students to apply the business communication concepts they are learning to a specific set of circumstances. These cases are drawn from real-life communication situations and invite students to think through a communication situation and take action. After each case, challenges and exercises provide more opportunities for students to analyze and reflect on business documents and practice the skills discussed in the case themselves. Throughout, rhetorical concepts such as audience, genre, and purpose are central and collaboration and creativity are encouraged.

  • ISBN10 1554815002
  • ISBN13 9781554815005
  • Publish Date 30 June 2021
  • Publish Status Active
  • Publish Country CA
  • Imprint Broadview Press Ltd
  • Format Paperback (US Trade)
  • Pages 360
  • Language English