Are you handling, or working in a call center now? You feel stress with the call volumes, your people are not handling the customers well, and you feel that you can't take it anymore. Well, you are not alone. Working or handling a call center is never an easy job. Customers are demanding, and call volumes keep coming in. Therefore, this ebook is written to help you. This ebook compiles tons of tips from REAL call centers owners, sharing their tips on handling situations like this. Don't stress yourself. Let me fight the war with you. Get this ebook, learn from the experts and implement changes. You'll thank me later!
- ISBN10 1304692833
- ISBN13 9781304692832
- Publish Date 10 December 2013
- Publish Status Active
- Publish Country GB
- Imprint Lulu.com
- Format eBook (OEB)
- Language English