The US and European quality awards both contain business effectiveness measures that assess the success of organizations against financial and non-financial attributes. This text satisfies the rapidly growing need for assistance to organizations in their self-application of the measures. This European-focused and pragmatic book should help managers to "self-assess" their organizations against quality award schemes.
- ISBN10 0412586606
- ISBN13 9780412586606
- Publish Date April 1994
- Publish Status Out of Print
- Out of Print 10 November 2010
- Publish Country GB
- Publisher Taylor & Francis Ltd
- Imprint Chapman and Hall
- Edition Second ed.
- Format Hardcover
- Pages 130
- Language English