This handy pocket book is a quick reference guide to interpreting the criteria in the seven Baldrige categories. Whether a company is applying for the Malcolm Baldrige National Quality Award or not, this can help employees at all levels as the work toward improving quality. Includes answers to frequently asked questions and quick tips indicating what excellent companies do in each category.
- ISBN10 1482278197
- ISBN13 9781482278194
- Publish Date 6 March 2001
- Publish Status Active
- Publish Country US
- Publisher Taylor & Francis Inc
- Imprint Productivity Press
- Edition 8th New edition
- Format eBook
- Language English