This guide establishes a results-oriented TQM programme for the construction industry. It explores the problems facing the industry and explains why manufacturing-based TQM programmes have not succeeded for construction. It then shows architects, engineers, contractors and managers how partnering and TQM can be integrated in a step-by-step process to improve quality and business relationships. Expert guidance on specific TQM and partnering programmes, as well as safety and QA/QC programmes crucial to the success of quality management are also included.
- ISBN10 0070359431
- ISBN13 9780070359437
- Publish Date 1 March 1994
- Publish Status Out of Print
- Out of Print 10 July 1997
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Inc.,US
- Format Hardcover
- Pages 318
- Language English