A leading expert on performance measurement precisely describes how to create the blend of measurements for today's organizations. Features innovative methods to perceive productivity, profit, cost of products and services and quality. Contains personal insights and advice from managers at top North American companies. Numerous examples demonstrate both best and worst case scenarios of measuring for success or failure.
- ISBN10 0471131806
- ISBN13 9780471131809
- Publish Date 4 May 1995
- Publish Status Unknown
- Out of Print 2 March 2016
- Publish Country US
- Imprint John Wiley & Sons Inc
- Format Hardcover
- Pages 240
- Language English