Service Wisdom: Creating and Maintaining the Customer Service Edge

by Ron Zemke and Chip R. Bell

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  • ISBN10 0943210089
  • ISBN13 9780943210087
  • Publish Date 1 June 1989
  • Publish Status Unknown
  • Publish Country US
  • Imprint Lakewood Publications
  • Format Hardcover
  • Pages 344
  • Language English