The role of the catering and convention service manager (CCSM) is diverse and must juggle event components. This book imparts authors’ in-depth knowledge of what a CCSM does, what emotional and technical skills are required, how to relate to planners, and execute contracts. It covers communication, food and beverage information, banquet service styles, menu planning, and event space setup standards.
Included are best practices of working with nonprofits, social, wedding, association, corporate, VIP, celebrity events, and trade shows. The authors also discuss how this industry operates within casino properties. Then, the revenue up sell opportunities for all stakeholders, industry accounting, and the paperwork that pulls it all together.
- ISBN10 1631575910
- ISBN13 9781631575914
- Publish Date 30 May 2017
- Publish Status Active
- Publish Country US
- Imprint Business Expert Press
- Format Paperback (US Trade)
- Pages 222
- Language English