Joséphine
Written on Oct 13, 2017
Initial thoughts: A lot of breadth, which was great but sadly, topics were also rather touch and go, so not all that much depth. No one can predict the future with absolute certainty, so it's expected that there would be a lot of speculation. Speculation alone isn't particularly informative but in conjunction with analysis and statistics, imagining plausible futures aids in risk assessment and preparing for particular events. I'm sure the author worked through these before positing his vision of technology, artificial intelligence and the future. However, these explanations didn't adequately prop up the conclusions.
What he did explore extensively was emotion — its importance in communication, how it could integrated into technology, and what the outcomes could be. I supposed that's what "heart" refers to in the title: emotions, rather getting to the core of this topic.
Also, I didn't like the narrator. His droning voice sounded bored from beginning to end with little variation in tone. That's why I rounded down to 3 stars for my Goodreads rating instead of up to 4.