This text provides support for industry and college-based candidates working to NVQ and SVQ levels 1 and 2 on hospitality, housekeeping and hotel management courses. It includes the following: workplace procedures and guidance to illustrate good industry practice; advice from suppliers of housekeeping products and services; and input from members of the UK Housekeepers Association. Information is signposted in 21 sections that range from guest care and team work to the receipt and storage of supplies. There are also graphics to describe servicing routines.
- ISBN10 0333725379
- ISBN13 9780333725375
- Publish Date 13 October 1997
- Publish Status Out of Print
- Out of Print 17 October 2001
- Publish Country GB
- Publisher Cengage Learning EMEA
- Imprint Cengage Learning Vocational
- Format Paperback
- Pages 80
- Language English