Customer-Centered Design: A New Approach to Web Usability

by Kreta Chandler and Karen Hyatt

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Book cover for Customer-Centered Design

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This book is a practical guide to understanding the web page design and usability factors needed for the eShelf - the online store shelf. In this book, the authors bring their unique knowledge and insight to help you learn how to create a conceptual framework for your web design that is targeted to the individual consumer and the basic rules of managing the customer relationship.

  • ISBN10 0130479624
  • ISBN13 9780130479624
  • Publish Date 15 August 2002
  • Publish Status Out of Print
  • Out of Print 15 February 2017
  • Publish Country US
  • Imprint Prentice Hall
  • Format Paperback
  • Pages 320
  • Language English