This comprehensive text covers the important quality-improvement tools and techniques. It intentionally avoids too much maths and statistics, couching everything in simple language. The statistical tools are fitted into the improvement context, using a simple case example that shows how they all relate. The reader thus learns both how the tools work and when to use them.
- ISBN13 9780070412194
- Publish Date 31 October 1994
- Publish Status Out of Print
- Out of Print 5 April 2008
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Professional
- Format Hardcover
- Pages 326
- Language English