Effective Telephone Skills

by FARRELL and Professor Thomas J Farrell

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  • ISBN10 0030983444
  • ISBN13 9780030983443
  • Publish Date 1 July 1994 (first published 1 January 1990)
  • Publish Status Active
  • Publish Country US
  • Imprint Houghton Mifflin
  • Edition 2nd ed.
  • Format Paperback (US Trade)
  • Language English