This ILT Series course teaches students about the fundamentals of business etiquette. Students learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the course teaches students the appropriate behavior and etiquette when using the Internet, in daily communications, and in meetings. Students also learn how to handle ethical dilemmas and personal issues, become a good conversationalist, and be courteous when communicating. Students also examine the appropriate etiquette for business meals and functions, as well as how to be a courteous traveler at home or abroad. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.
- ISBN10 0619148543
- ISBN13 9780619148546
- Publish Date 1 June 2003
- Publish Status Unknown
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint Course Technology Inc
- Edition Student ed.
- Format Paperback
- Language English