Communication seems so simple, yet breakdowns in communication abound and serious misunderstandings can have you losing your temper, face or credibility and failing to achieve what you want. But both written and presentational business communication are career skills affecting your current job and future prospects in which you simply must excel. This book reviews the key factors that will help you prepare and communicate clearly, effectively, impressively and memorably. In five steps, the book will help you: avoid communications pitfalls; plan what to say, what not to say and how to put it across; set out a clear written message; prepare a formal presentation; overcome nerves; win attention and give a clear, calm and confident presentation; and use language to put over technical, financial and other details effectively. In every way it will help make sure that your communications achieve what you want and position you as effective and competent."
- ISBN10 9814351016
- ISBN13 9789814351010
- Publish Date 2 August 2011
- Publish Status Out of Print
- Out of Print 20 August 2015
- Publish Country SG
- Imprint Marshall Cavendish International (Asia) Pte Ltd
- Format Paperback
- Pages 192
- Language English