7 Days to Top Notch Customer Service

by Gary Yardley and Jan Kelly

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Book cover for 7 Days to Top Notch Customer Service

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This is part of a series of 5 practical books, by management experts Gary Yardley and Jan Kelly, to help managers improve staff performance by enhancing the working experience of the organisation in 5 areas. the techniques illustrate the concept of 'Experience Orientated Management'. This book is a definite must for every manager seeking to keep the organisation afloat and staying ahead of competition.
  • ISBN10 9812046534
  • ISBN13 9789812046536
  • Publish Date 1 January 1996
  • Publish Status Active
  • Publish Country SG
  • Imprint Times Editions
  • Format Paperback (UK Trade)
  • Pages 166
  • Language English