Tourism Information Technology (CABI Tourism Texts)

by Pierre Benckendorff, Pauline J Sheldon, and Daniel Fesenmaier

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This second edition of 'Tourism Information Technology' continues to cover the complexities of how information technology is being used in the tourism industry. Fully updated, it covers IT applications in all sectors of the industry including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Organised around the stages of the visitor journey, it covers how tourists are using technologies to support decision making before their trip, during their travels and upon their return. This revised edition also includes the various social media that are impacting the travel industry and consider the increasing number of networks in tourism.
  • ISBN10 1780641850
  • ISBN13 9781780641850
  • Publish Date 19 September 2014 (first published 1 November 1997)
  • Publish Status Out of Print
  • Out of Print 8 March 2021
  • Publish Country GB
  • Imprint CABI Publishing
  • Edition 2nd edition
  • Format Paperback
  • Pages 394
  • Language English