Working with Microsoft Dynamics CRM 2011

by Mike Snyder, Jim Steger, and Kristie Reid

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Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.

Discover how to:

  • Set up and configure your system
  • Plan and configure security settings and information access
  • Easily customize form attributes, views, and relationships
  • Create and deploy custom reports
  • Use xRM to quickly create and efficiently manage line-of-business applications
  • Automate business workflows
  • Extend Microsoft Dynamics CRM with scripts and assemblies
  • ISBN10 0735648123
  • ISBN13 9780735648128
  • Publish Date 15 April 2011
  • Publish Status Out of Print
  • Out of Print 15 March 2021
  • Publish Country US
  • Imprint Microsoft Press,U.S.
  • Format Paperback
  • Pages 624
  • Language English