This book considers the different types of service, where they can be found in the various sectors of the industry and the customers' expectations of the service. It is written by experienced college lecturers, is supported with videos obtainable from HCTB and contains up-to-date material on counter and vending service. It is appropriate for City & Guilds 707(1) and (2), SCOTVEC and the BTEC first certificate in catering.
  • ISBN10 0333463358
  • ISBN13 9780333463352
  • Publish Date 3 July 1989
  • Publish Status Out of Print
  • Out of Print 24 November 2004
  • Publish Country GB
  • Publisher Cengage Learning EMEA
  • Imprint Cengage Learning Vocational
  • Format Paperback
  • Pages 136
  • Language English