Keeping Customers Happy: Strategies for Success

by Jacqueline Dunckel and Brian Tay

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A happy customer is the best asset company can have. In any business, it is essential that you develop an effective program to ensure that your patrons are satisfied with your product or service. Most businesses today realize the fundamental importance of good customer relations, but many are unaware of what is needed to achieve them. This book helps you develop a winning program that will keep your customers happy and coming back."Good hands-on advice". National Federation of Independent Business Foundation
  • ISBN10 0889087903
  • ISBN13 9780889087903
  • Publish Date 1 October 1994
  • Publish Status Transferred
  • Out of Print 2 February 2024
  • Publish Country US
  • Imprint Self Counsel Press Inc
  • Edition 3rd edition
  • Format Paperback
  • Language English