A concise guide to ensuring that customer's are at the centre of every organization's plans, strategies and operations.
- ISBN10 0750631333
- ISBN13 9780750631334
- Publish Date 30 October 1997
- Publish Status Out of Print
- Out of Print 13 December 2016
- Publish Country GB
- Publisher Taylor & Francis Ltd
- Imprint Butterworth-Heinemann Ltd
- Format Paperback
- Pages 192
- Language English