Consulting is an increasingly important area of training and management and many trainers are finding themselves undertaking the role of an internal consultant. This text discusses the role of the trainer as an internal consultant and how the emphasis should be on becoming client centred. It identifies the role of the internal consultant in facilitating changed behaviour and learning and how intervention must be across the whole organization. The consultant must learn how to diagnose problems and implement successful action. The text features checklists, case-studies and a usable framework which aims to show trainers how to become successful internal consultants
- ISBN10 007707565X
- ISBN13 9780077075651
- Publish Date 31 March 1996
- Publish Status Out of Print
- Out of Print 29 November 2011
- Publish Country GB
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Publishing Co.
- Format Paperback
- Pages 160
- Language English