A collection of the writings of 73 authorities on services management. The contributors provide research into the areas of hospitality and tourism, financial services, retailing, the public sector and health services and transport, looking at the issues that influence their effective management.
- ISBN10 0304336246
- ISBN13 9780304336241
- Publish Date 12 October 1995
- Publish Status Out of Print
- Out of Print 17 July 1998
- Publish Country GB
- Imprint Cengage Learning EMEA
- Format Hardcover
- Pages 304
- Language English