Service Technologies: Developing Strategies

by Paul Frost, Chris Dutton, and Harvey Ells

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  • ISBN10 1906080062
  • ISBN13 9781906080068
  • Publish Date 3 March 2006
  • Publish Status Active
  • Publish Country GB
  • Imprint Institute of Customer Service
  • Format Hardcover
  • Pages 56
  • Language English