They Wrote Me a Really Nice Letter...: The Findings of a Mystery Shopping Exercise

by Elizabeth Dunbar and Christine Ellis

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  • ISBN10 0954711904
  • ISBN13 9780954711900
  • Publish Date 1 March 2004
  • Publish Status Active
  • Publish Country GB
  • Imprint theLetterhouse
  • Format Paperback
  • Pages 25
  • Language English