The Service Edge: 101 Companies That Profit from Customer Care

by Ron Zemke

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  • ISBN10 0517076284
  • ISBN13 9780517076286
  • Publish Date 11 September 1991
  • Publish Status Out of Print
  • Out of Print 27 May 2021
  • Imprint Random House Value Publishing
  • Format Hardcover
  • Language English