The tricks that experts and top professionals use to overcome difficult people.
Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People
Includes how to:
• Understand the different types of troublemakers
• Stay calm and firm when other people can’t
• Deal with difficult bosses, direct reports, and colleagues
• Create win-win scenarios
• Develop productive relationships with people you don’t like
- ISBN13 9780007346776
- Publish Date 27 May 2010
- Publish Status Active
- Publish Country GB
- Publisher HarperCollins Publishers
- Imprint William Collins
- Format Paperback
- Pages 128
- Language English
- URL http://harpercollins.co.uk