Outstanding Customer Service: Implementing the Best Ideas from around the World

by Colin Armistead and Graham Clark

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  • ISBN10 1556236298
  • ISBN13 9781556236297
  • Publish Date 1 November 1993
  • Publish Status Out of Print
  • Out of Print 5 April 2008
  • Publish Country US
  • Publisher McGraw-Hill Education - Europe
  • Imprint Irwin Professional Publishing
  • Format Hardcover
  • Pages 274
  • Language English