Cornerstones: A Measure of Trust in Work Relations Hips - A Download from Pfeiffer's Classic Activiti Es for Managing Conflict

by GORDON

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Book cover for Cornerstones: A Measure of Trust in Work Relations Hips - A Download from Pfeiffer's Classic Activiti Es for Managing Conflict

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Trust between co-workers has been demonstrated to be a key component of effective management, organizational commitment, and job satisfactions. This trust survey can be use to assess the level of trust between individuals in organizational life and in work relationships. It measures three dimensions of trust: competence (the person's perceived ability to do the work), credibility (the person's valuing of the respondent's needs and concerns), and care (the other person's valuing of the respondents needs and concerns). Respondents answer fifteen questions regarding their level of trust for an identified colleague. Composite scores are obtained on the three dimensions. Instructions are included for using this instrument as a basis for personal feedback and action planning. Contributed by Amy M. Birtel, Valerie C. Nellen, and Susan B. Wilkes.



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  • ISBN10 0787973165
  • ISBN13 9780787973162
  • Publish Date 1 April 2004
  • Publish Status Active
  • Out of Print 8 April 2005
  • Publish Country US
  • Publisher John Wiley & Sons Inc
  • Imprint Jossey-Bass Inc.,U.S.
  • Format eBook
  • Pages 456
  • Language English