Customer Management Scorecard: Managing Crm for Profit

by Neil Woodcock, Merlin Stone, and Bryan Foss

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  • ISBN10 1280435364
  • ISBN13 9781280435362
  • Publish Date 1 January 2005
  • Publish Status Active
  • Out of Print 19 August 2014
  • Publish Country US
  • Imprint Kogan Page
  • Pages 448
  • Language English