The business world is filled with unsettling circumstances and thorny situations that often require a person to break bad news or express uncomfortable information to people who don't want to hear it. This high-spirited yet helpful guide shows how to improve communication skills in challenging business situations, both in and out of the office and with customers and colleagues alike.
- ISBN13 9780809225200
- Publish Date 16 May 2000
- Publish Status Out of Print
- Out of Print 30 December 2002
- Publish Country US
- Publisher McGraw-Hill Education - Europe
- Imprint McGraw-Hill Contemporary
- Format Paperback
- Pages 224
- Language English