This text is designed primarily for courses focusing on oral communication - business presentations, group communication, and interviewing - rather than on written communication. The fourth edition contains new material on mediated communication and cultural diversity in the workplace. Greater emphasis is placed upon the ethics of interviewing and new sections on "Listening to Criticism" and giving feedback are included.
- ISBN10 0394374207
- ISBN13 9780394374208
- Publish Date 1 January 1989
- Publish Status Out of Print
- Out of Print 27 October 2021
- Publish Country US
- Imprint Random House Trade
- Edition 3rd ed.
- Format Paperback (US Trade)
- Language English