Internalizing a Culture of Business Excellence: Perspectives from Quality Professionals

by Flevy Lasrado and Norhayati Zakaria

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Book cover for Internalizing a Culture of Business Excellence

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Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations.

The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture.

A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!

  • ISBN13 9781351210690
  • Publish Date 7 December 2018
  • Publish Status Active
  • Publish Country GB
  • Publisher Taylor & Francis Ltd
  • Imprint Routledge
  • Edition Digital original
  • Format eBook
  • Pages 120
  • Language English