This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats.
Ask the right questions to recover from any surprise and transform shocks into breakthroughs!
CEO: Earl, can we count on you to reduce your costs by 20%?
Earl: You’ll have to do it without me.
CEO: Did you just resign?
Earl: Yes.
Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise...
- ISBN10 0137061234
- ISBN13 9780137061235
- Publish Date 1 February 2010 (first published 16 October 2009)
- Publish Status Active
- Publish Country US
- Publisher Pearson Education Limited
- Imprint Addison Wesley
- Format eBook
- Pages 10
- Language English