Your Brand Is Not Your Logo: It Is an Experience that Lives in Your Customer's Gut

by Robert Brunner

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This Element is an excerpt from Do You Matter?: How Great Design Will Make People Love Your Company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. Available in print and digital formats.

 

Lessons from the legendary Harley-Davidson: build a brand experience that takes on a life of its own!

 

There is a rumble: the deep-throated growl of twenty engines headed this way. Around the bend they come, two wheels each, glittering in the sun. Mom clutches the kids close. Then something strange happens. The bikers pull up, one by one, their bikes organized and shiny. They hug, joke, compare bikes. The insignia on each bike proclaims: Harley-Davidson....

  • ISBN10 0132144212
  • ISBN13 9780132144216
  • Publish Date 2 November 2009
  • Publish Status Active
  • Publish Country US
  • Publisher Pearson Education Limited
  • Imprint Addison Wesley
  • Format eBook (EPUB)
  • Pages 9
  • Language English