Return On Quality: Measuring the Financial Impact of Your Company's Quest for Quality

by olan I. Rust, Anthony J. Zahorik, and Timothy L. Kemingham

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  • ISBN10 1557385475
  • ISBN13 9781557385475
  • Publish Date 1 December 1993
  • Publish Status Out of Print
  • Out of Print 18 January 2000
  • Publish Country US
  • Publisher McGraw-Hill Education - Europe
  • Imprint Irwin Professional Publishing
  • Format Hardcover
  • Pages 255
  • Language English