If you ever wanted a book that would tell you exactly how to have hard conversations or deal with unruly employees, this is the book. There is no fluff, this book goes as far as telling you what to say when you are addressing an issue.
- ISBN10 1105397025
- ISBN13 9781105397028
- Publish Date 25 January 2012
- Publish Status Active
- Publish Country US
- Imprint Lulu.com
- Format eBook
- Language English