This text is designed to help practising managers deal with information overload. It aims to help managers to understand the strategic importance of an organization's mission, vision and values; the critical need for superior customer service; the 20 key principles of organization design; the importance of performance planning, coaching and review; the identification of essential training needs and the effective use of employee empowerment through project teams.
- ISBN10 1860760198
- ISBN13 9781860760198
- Publish Date June 1996
- Publish Status Transferred
- Publish Country IE
- Imprint Oak Tree Press
- Format Hardcover
- Pages 332
- Language English